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Over‑Limit Charges & Roaming Traps

When you go over your monthly allowance — even by a small amount — networks switch you to premium pricing that can be 10×–40× higher than your normal rate. Roaming abroad can cost more than £6 per MB, leading to bills in the hundreds or thousands.

The Problem

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  • Prices jump dramatically when you exceed your allowance.

  • Roaming abroad can cost £6+ per MB — over £6,000 per GB.

  • Or even on a UK Beach!!

  • No real-time warnings when you approach your limit.

  • No automatic spending caps unless manually set.

  • Customers often discover charges only after the bill arrives.

Why It Happens

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  • Networks rely on “breakage” — profit from customers falling outside their plan.

  • Premium Bolt Ons generate far higher margins than normal bundles.

  • Roaming agreements are priced to maximise revenue, not fairness.

  • Confusing terms make it hard for customers to understand their risk.

What Needs to Change

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  • Real-time usage alerts that actually work.

  • Automatic spending caps for all customers.

  • Fair roaming pricing with clear limits.

  • Transparent Bolt On pricing that matches bundle rates.

  • Regulation to stop networks profiting from confusion.

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